Refund and Returns Policy

Frequent Questions & Answers :

Q1. When will I get my PRODUCT ORDER?

• Your order is design printed, and then shipped out. The shipping time depends on your location, but can be estimated as follows: Monday – Friday, 2 – 7 business days, USA

 

Q2. Where will my order SHIPPED from?

• Humbly Blessed – products are shipped work with an on-demand order fulfillment company located: Steele Point Industrial Park, 11201 Rd Brown Rd, Unit A, Charlotte, North Carolina, 28273.

 

Q3. What is the COST of my order?

• We charge a flat rate product fee + USPS priority shipping fee?

 

Q4. My order should be here by now, but I still don’t have it. What should I do? 

• For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date. 
• Before getting in touch with us, please help us out by doing the following:
• Check your shipping confirmation email for any mistakes in the delivery address.
• Ask your local post office if they have your package.
• Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise— If you’re expecting a home delivery and you know you won’t be home to accept it, use an address where you know you’ll be!

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us label “Shipping Problem” at support@humblyblessed.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!

 

Q5. How do I TRACK my order?

• If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line label ” Shipping Problem” at support@humblyblessed.com 

 

Q6. Do you offer REFUNDS?

• Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us label “Damaged Product” at  support@humblyblessed.com with photos of wrong/damaged items and we’ll sort that out for you. Follow Q7.  labeling, and return address instructions.

 

Q7. I received a WRONG/DAMAGED product, what should I do?

• We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us labeled ” Damaged Product” to support@humblyblessed.com  within 30 days after product is received. Provide a  photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you within 7 business days after product returned, with a resolution/replacement as soon as possible! 
• Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. 
• When we receive a returned shipment, an automated email notification will be sent to you.
• Product Returns should be addressed to “[Humbly Blessed] Returns.” 
• Send (only for product returns)  returns to address:  217 Wrangler Drive, Coppell, Texas, 75019.

 

Q8. What’s your EXCHANGE policy?

• We don’t offer exchanges, but if there’s something wrong with your order, please let us know by contacting us label “Non Exchange” at support@humblyblessed.com 

 

Q9. Can I exchange an item for a different size/color?

• At this time, we don’t offer exchanges for color/size changes. 
• Any returns or problems that occur because of an error on our part will be handled at our expense and replaced.
• If you would like to exchange or return a product without any defect or due to a wrong size being ordered, it would be handled at your expense by placing a new order.
• If you’re unsure which size you ordered, check out your sales receipt ticket for product size/color, in the product description section. It’s possible that an item you ordered was mis-ordereded. If that’s the case, please send copy of receipt and photo of product to us, labeled ” Non Exchange” at support@humblyblessed.com within 30 days after receiving your order. We will investigate the issue  with a reply within 7 – 10 business days. Please follow the Q7. instructions for returns. 

 

Thanks for shopping with us + Have a Blessed Day!